Showing posts with label rant. Show all posts
Showing posts with label rant. Show all posts

Sunday, January 29, 2017

Amazon Delivery: Prime Service? Just Not on Sunday or Monday

I ordered some electronics through Amazon.com on a Thursday in the early evening. Since I was leaving the city on Tuesday, I paid an extra $8.99 to have the package delivered with "Two Day Shipping - get it Saturday, Jan. 28."

The next day I received a confirmation email that the package "has shipped. Arriving Saturday, January 28."

Checking with tracking, the original expected delivery time was Saturday at 5:00 pm. This was revised to Saturday before 8:00 pm, so I waited up until that time. It did not come.

When I complained to Amazon, I was told to contact FedEx for an estimated delivery time.

Well, surprise.

I was just told that "FedEx Home Delivery" does not open on Sundays or Mondays. In other words, the earliest I can receive my package is... Tuesday. The day I am leaving the city.

Dear Amazon: 
I am asking you to clearly state that your delivery service does not operate on Sundays or Mondays. So really, the two day service is clearly a TWO OR FIVE day service if your delivery service happens to fall on a Saturday. In other words, if delivery is late, it will not be late by one day, it will be late by three days. 
Your customers can then make informed decisions. Better yet, dump FedEx and find a company that works on Mondays. 
Yours truly,
The Obsessive Researching Mommy



Tuesday, December 15, 2015

Frayed, Broken MacBook Pro Magsafe 60W Adapter Blues

Thinking of buying a MacBook Pro? Is it worth it? Well, it's sort of like buying a luxury car, with the exorbitant bills to fix it if something goes wrong.

And something did indeed go wrong with mine.

I bought my MacBook Pro in January 2013. My adapter cable casing broke and frayed at the end close to the square transformer. I figured this out while I was charging my Macbook Pro and I smelled something burning. The break point was not subject to unusual strain. I've only taken the Macbook on the road a handful of times.

Selling adapters that have a tendency to fray and break at a cost ranging from $69 to $99 is robbery. Apple knows that these cables break frequently (with any given "genius" witnessing five of these breakages a day), and yet when the customer returns with a cable for out of warranty service, the charge for the replacement cable makes a tidy profit for Apple.

Someone has even capitalized on the inherent tendency to fray with creating a special protective overlay!!! The "frayfix." WHY, I ask, why is that necessary? Why doesn't Apple build that kind of strength into the cable in the first place?! Where is the stress relief? It's not like I haven't already paid a 100% premium to buy this computing power in the Apple version vs. PC, that they had insufficient money to build some quality into the adapter cable.

For previous versions of this type of cable there was a successful class action lawsuit in the U.S.

The "genius" insisted that I surrender my frayed adapter for "recycling" when selling me a new adapter for $69. He said that I would have to pay the full price of $99 for the adapter plus cord if I did not surrender my frayed adapter. So this image is all I have left. As far as I know, $69 is more than a fair price for just the adapter and not even the cord connecting to the electrical outlet. You can buy clone adapter+cords on eBay or Amazon starting at $17 for the adapter PLUS the cord.

I wanted to keep my old adapter and cord to fix it and use at home. Now I can't. Apple can re-use the parts in refurbished computers, generating further profit. I, on the other hand, paid an inflated price for an adapter that certainly results in yet more profit for Apple. This reeks of profiteering on Apple's own faulty products!

And... there is only a 90 day warranty on the new cable. That sure shows confidence in your product, Apple.

Knowing the next cable is likely to fray, you can wrap a pen spring around the base of the cable.

So, keep in mind that if you buy an Apple product, you agree to pay another $100 down the road to keep using it if you plan to have it more than two years.

Update: October 29, 2017.

This week by cable broke again, despite my winding a pen spring around the base of the cable. It broke in precisely the same spot. If I hold it in a certain position, it can still charge.

After putting electrical tape on the joint, I put a bubble tea straw over the joint and used scotch tape to keep it in place.



Monday, November 4, 2013

Priceline Roulette

Priceline's map of Seattle, Area 14 demarcating "Downtown-Pike Place."
Dearest Google Researcher,

Here's one of my bad experiences that you can learn from.

Priceline is a hotel discounter.  But not just a simple discounter--you have to bid blindly on a hotel of a certain quality in a defined geographical area.  You do not know the name of the hotel until after you have paid for it (non-refundable).

Summary of my rant: Do NOT bid for a 4* hotel in Downtown - Pike Place Seattle on Priceline.  Do not trust Priceline.

This is my sad story.  Of how I played Priceline Roulette and lost.  I say "sad" because that sounds better than "angry" which is a more accurate description of my state of mind.

I have been using Priceline to buy hotels since 2009, loving the savings and gaining some white hairs in the process.  The first time I used Priceline I was a nervous wreck, sweaty armpits, shaking... and this only being a slight exaggeration of the state I was in.  I mean, there are no refunds!  You don't know which hotel you're getting!  I do use Bidding for Travel, the Bidding Traveler, and Better Bidding to know how to operate the system and to guess what hotel I might be granted.

There have been very good and very bad experiences among my 14 Priceline hotel purchases.

In a few cases I've ended up at a hotel that is currently undergoing renovations.  So they must have resorted to Priceline to continue to move room inventory while the restaurant was being rebuilt, or the entire first floor being renovated.

And once I ended up in the wrong city!  In 2010, I found myself in at Hotel La Jolla by the Shores, 45 minutes away from where I intended to be, near Legoland in Carlsbad.  This was because the La Jolla hotel was in the "North County Coastal" area when I wanted "North San Diego" for the San Diego area.  When I was bidding, I must have been tired and only saw the opening word "North" when selecting the area.  This double name confusion has since been corrected by Priceline as I notice today that the North San Diego area no longer exists.

The other con to using Priceline is that hotels use Priceline as a way of selling off some of their less desirable rooms.  You know, the ones with a view of the parking lot, or facing the loading zones with the trucks going beep beep, or beside the freeway.  You, dear customer, are paying 30% less, so we'll give you a 30% less nice room.

Now for today's rant.

I bid on a 4* hotel in Seattle in the "Downtown - Pike Place" district.  Bam, I got the Silver Cloud Stadium, located at the very southern perimeter of the area "14" shaded above in the photograph.  Technically, it is considered "Downtown" as part of Pioneer Square, but really since it is a 25 minute walk from the centre of the action, I don't know how you can consider this downtown.  When you pay a premium to buy a downtown hotel, you expect to be within walking distance of something.  Shopping.  Restaurants.  Not to be in the middle of an industrial area surrounded by vast tracts of lands in stadiums.  For the Silver Cloud Stadium, you need to take the hotel shuttle to get to the real downtown.  If I wanted to take transportation to go downtown, I would have saved my money and stayed in Bellevue, which is a mere 15 minute drive across the water.

Worse yet, in July 2012, this was a 3.5* hotel.  The last time I checked, this was not a 4* hotel.  I was not expecting to get it.

Just so you know it's not me who is angry to get a non-downtown non-4* hotel for a downtown 4* price, here is a selection of rants by others just in the last few weeks, all on the Priceline site itself, so you know that Priceline knows that people are pissed at this misrepresentation:

October 26, 2013: "Yes. I did not sleep because of the noise in the room the first night due to trains in the area. Location it's horrible.
I am completely shocked that you rate this hotel with 4 stars. The room quality, location regarding noise and I can't believe you called this a downtown hotel. I've used priceline for a long time and due to this experience I will probably not use you again."

October 18, 2013: "Hotel room was NOT of 4 star quality. The grout in the bathroom was disgusting - not clean at all. No upgraded amenities like other 4 stars that I stay at (JW Marriott, Ritz, Kimpton, Starwoods, Hyatt). Satellite TV kept going out. Wifi worked only intermittently. Rooms were small On the plus side - the lobby was clean."

October 18, 2013: "Location was misrepresented by Priceline. I selected Seattle- Pike Street. Seattle Stadium was definitely not Pike Street."

November 1, 2013: "Not up to the Priceline standard for hotels in the 4-star category. Very sketchy part of town surrounds the hotel. Not really a part of the downtown core as represented."

October 26, 2013: "The accommodations were not 4 star quality. Room finishing was old and the space, even in a suite, was very confining. The location may not fit into other categories, but this was not "downtown" - a fairly important misrepresentation from the site."

October 17, 2013: "Rooms seem dated, furnishings seemed old, and it just didn't feel like a 4 star hotel compared to the other 4 stars on the list. Also, unless you're attending an event at Safeco or Century Link it's not a great location for downtown.
Very nice staff, rooms are adequate, but feel dated. Location is not where you expect to end up when selecting a downtown option with Priceline."

October 16, 2013: "I do not consider this the downtown area of Seattle."

October 15, 2013: "This hotel is 3-3.5 stars at best. It is in a poor location, except for the sporting stadiums, rooms are small, lobby and lounge area very mediocre. Probably would not stay at this hotel for this price."

October 15, 2013: "I did not like that Priceline has included the Seattle Stadium area in the "Downtown" selection. It is not in the downtown shopping area.
The hotel was fine. Clean and nice staff. Just not downtown Seattle. Will no longer recommend Priceline to my friends as I have done for several years. "

October 10, 2013: "They charged for parking. $25/night.
Hotel in SODO district. Not downtown. A bit misleading as Priceline needs a SODO location in addition to downtown."

October 10, 2013: "It was supposedly "downtown", Pike Street area. It was NOT, no matter how you try to spin it. For this reason, I won't be using the Priceline service in the future. It can't be trusted."

October 3, 2013: "The location said it was pike place. It was not but that would be error on priceline I guess not the hotel. They did have free shuttle to make up for that mistake."
September 30, 2013: "High parking costs, just did not feel like a 4 star hotel.
It was clean and nice but not a 4 star hotel. More like a 3 star. Parking was unreasonably high priced at $25 a day."

September 30, 2013: "This is NOT a 4 Star Hotel. It was 3-3.5. I travel quite a bit and have stayed at 4 star hotels recently in Seattle (Grand Hyatt) and there is no comparison. Nice Hotel, just not 4 star."

September 29, 2013: "Beware when booking! Priceline identifies the hotel as Downtown but it is NOT. At least a mile walk to anything worth seeing. The hotel is disappointing for four stars. Loud refrigerator, loud Mechanical units. Free shuttle has limited usefulness.
The location is terrible unless you are going to a sports events, and is of poor quality for a 4-star hotel."



Priceline executives: are you listening? Do something about this.

As for myself, I am going to avoid using Priceline.  People are frightened enough that they don't want to use Priceline.  This kind of unwanted surprise isn't helping things any.

You know, I warned you Priceline that if you were not going to listen to me that I would write in my blog about it. This has been going on for more than a year and you have heard from many of us. Stop cheating us.

Monday, June 3, 2013

Unsupervised Children on the Net


My most popular posting on this blog deals with a popular children's role playing game which is highly addictive, Animal Jam.  Shockingly, many of the commenters are children.

Today I received a comment from someone claiming to be a nine year old, calling me "A DEMON" (capital letters the emphasis of the "child" writer) for limiting my child's use of Animal Jam.  Here it is:

i am a 9 year old kid. animal jam is epic, you DEMON, i hate you, animal jam is epic, it's epic, don't make them get off! more than an hour miss! 
Is it normal for nine year olds to call strangers demons?

My blog is aimed at adults, not children, but clearly children are reading it.  I am left to wonder whether the parents have any idea that their child is reading, or what they are posting.

A study has shown that 3/4s of five year old children use the Internet every day.  On March 2, 2011, the Mail Online reported the following:

"As many as 72 per cent of pre-school children are lured online on a daily basis by sites such as the BBC’s Cbeebies and games like Peppa Pig, the research reveals. 
Many parents are allowing their under-fives to explore the web without supervision, leaving them vulnerable to predatory paedophiles."
...
It is feared that spending so much time online will mean they lack reading and writing skills, and scientists believe the glare from the screen may damage the brain development of young children. 
Professor Tanya Byron, a clinical psychologist, said leaving a five-year-old unsupervised on the internet is equivalent to ‘abandoning a kid in a shopping centre for a couple of hours’. 
She warned: ‘Parents don’t realise they have a responsibility to prepare children for the online world as much as for the real world. 
‘A lot of parents haven’t been brought up on the internet and don’t know its dangers.’"
There was a popular public service announcement on American television back in the 1960s to 1980s, when I was growing up.  "Do you know where your children are?"  It was asked on Buffalo, New York television at 10 or 11 pm, sometimes before the news came on.  It made reference to the local curfew time, and helped make parents more aware of the need to supervise their children.  Growing up in Southern Ontario, this was a catch phrase that I remember.

Now I ask you.  Do you know what your children are watching?  Whether it is television or the Internet, there is still a need for supervision.  Please watch your children.

Am I a demon?  Yes, little children.  I am your worst nightmare.





Tuesday, April 23, 2013

Do You Want Cancer with your Candy?


Today at school pickup I found both of my kids lined up at the infernal ice cream truck that shows up and parks in front of the school when the weather warms.  They had just purchased a product from Popsicle called "Shots."

I bluntly told the kids that they will get cancer if they continue to eat things with artificial colours.  Yeah, okay, I admit that I was guilty of a bit of frothing at the mouth over the top mommyism, but there was some truth there.  When I got home, I did some research on this.

The Center for Science in the Public Interest says that food dyes pose the risk of cancer, hyperactivity in children, and allergies.

The three most widely used dyes, Red 40, Yellow 5, and Yellow 6, are contaminated with known carcinogens, says CSPI. Another dye, Red 3, has been acknowledged for years by the Food and Drug Administration to be a carcinogen, yet is still in the food supply.

Despite those concerns, each year manufacturers pour about 15 million pounds of eight synthetic dyes into our foods. Per capita consumption of dyes has increased five-fold since 1955, thanks in part to the proliferation of brightly colored breakfast cereals, fruit drinks, and candies pitched to children.

“These synthetic chemicals do absolutely nothing to improve the nutritional quality or safety of foods, but trigger behavior problems in children and, possibly, cancer in anybody,” said CSPI executive director Michael F. Jacobson, co-author of the 58-page report, “Food Dyes: A Rainbow of Risks.” “The Food and Drug Administration should ban dyes, which would force industry to color foods with real food ingredients, not toxic petrochemicals.”

Blue 1, Red 40, Yellow 5, and Yellow 6 have long been known to cause allergic reactions in some people. CSPI says that while those reactions are not common, they can be serious and provide reason enough to ban those dyes. Furthermore, numerous studies have demonstrated that dyes cause hyperactivity in children.

But the biggest concern is cancer. Back in 1985, the acting commissioner of the FDA said that Red 3, one of the lesser-used dyes, “has clearly been shown to induce cancer” and was “of greatest public health concern.” However, Secretary of Agriculture John R. Block pressed the Department of Health and Human Services not to ban the dye, and he apparently prevailed—notwithstanding the Delaney Amendment that forbids the use of in foods of cancer-causing color additives. Each year about 200,000 pounds of Red 3 are poured into such foods as Betty Crocker’s Fruit Roll-Ups and ConAgra’s Kid Cuisine frozen meals. Since 1985 more than five million pounds of the dye have been used.

Tests on lab animals of Blue 1, Blue 2, Green 3, Red 40, Yellow 5, and Yellow 6 showed signs of causing cancer or suffered from serious flaws, said the consumer group. Yellow 5 also caused mutations, an indication of possible carcinogenicity, in six of 11 tests.

In addition, according to the report, FDA tests show that the three most-widely used dyes, Red 40, Yellow 5, and Yellow 6, are tainted with low levels of cancer-causing compounds, including benzidine and 4-aminobiphenyl in Yellow 5. However, the levels actually could be far higher, because in the 1990s the FDA and Health Canada found a hundred times as much benzidine in a bound form that is released in the colon, but not detected in the routine tests of purity conducted by the FDA.


I decided to look up Red 40 at a helpful website of the same name and find out if it was in any of the foods that my family eats.  Unfortunately, it was, including the Popsicle brand, although "shots" were not mentioned.  It did list other frozen treats by Popsicle that are brightly coloured.

Here are some of the foods we sometimes eat in our family that contain Red 40:

Froot Loops (We eat it only on vacations)
McCormick Food Colours (not sure whether this is the brand we buy)
Sprinkles (on Tim Horton's doughnuts and Purdy's ice cream)
Twizzlers (at the theatre)
Starburst
M&Ms
Skittles
Candy Canes
Bubbalicious
Trident
Smarties
Minute Maid Orange Soda
Schweppes Raspberry Gingerale
Gatorade Fruit Punch
Lipton Brisk Iced Tea
Ocean Spray Ruby Red Grapefruit Juice
Kraft Barbecue Sauce
Kraft Catalina Dressing
Frito Lay Doritos
Betty Crocker Fruit by the Foot (A&W kids' packs)
Hershey's Strawberry Syrup
Kellogg's Nutrigrain Cereal Bars
Jell-O Instant Pudding Chocolate
Mott's Fruitsation Apple Sauce Strawberry
Children's Tylenol Cold Liquid Grape
Bayer Children's Flintstones Multivitamin
Centrum Performance Multivitamin

That was only one of the potential cancer causing food dyes.  What about the rest of them?

Moral of the story:

Avoid buying processed foods, drinks, and drugs.









Friday, April 19, 2013

"Car Free": The Oakridge Redevelopment Project

They're going to redevelop the mall near my home over the next 10 years.  It was first built in 1959 as Vancouver's first mall.  What is proposed is an eyesore, with at least one phallic building 45 stories tall in the middle of a flat calm sea of single family housing.  That is taller than buildings in downtown Vancouver.  It does not make any sense, especially considering the fact that Oakridge is located at the highest point in Vancouver, adding to the phallus effect.

The developers intend to provide less parking spaces per square foot of retail space and less parking for the proposed 2,800 new residential units than is normally provided.  Why?  To promote alternative modes of transportation.

About one third of the residential units will have parking.  There will be 6,694 parking spaces.  Currently retail area is 620,000 and they want to increase it to 1,430,600.  More than a doubling of retail space, but no doubling of retail parking.

Let's forget the fact that they're also saving $20,000 for each parking space they DON'T provide.  Yes, that's right, we believe you, developers, when you say that you're doing this for the environment, not to increase your profit.  After all, developers are environmentalists, aren't they?

WWF Canada commissioned a survey with some interesting findings:

The driving paradox: more than three-quarters (78 per cent) of Canadians know their driving has a negative environmental impact, but they are not likely to give up their vehicles even when they could easily use other forms of transportation (75 per cent). In fact, Canadians are more willing to give up their cell phones, TVs, Internet access, coffee, junk food, credit cards and for some, even sex, before they set aside their car keys.

It's interesting to look at an extreme example of car free development in a 42 storey condo development in downtown Toronto.

Normally, building plans follow a formula for how much parking space should be allowed; current standards, if applied to the building, would provide approximately 140 parking spaces for residents.
"To assume a residential development of the project's scale might be totally car-free runs counter to expert study and experience," the staff report stated. "Although there are many households in the downtown (area) without cars, it would be highly unlikely to find 315 of them permanently concentrated in one building."
It also stated that, "exempting the project from the city's parking standards would create a negative precedent that undermines the integrity of the parking provisions of the zoning bylaw."
The skeptic in me just doesn't buy the lines the developer is feeding us.  Less parking spaces does not mean less people will be using their cars.  It just means they will park elsewhere.  If I was a retailer at Oakridge now, I would be asking those questions, because parking hassles are bad for business.

Thursday, February 14, 2013

I Hate Low Rise

Dear Clothing Designers,

(Gap and Old Navy, I'm looking at you!)

The low rise trend was over in 2002, according to Vogue.  Would you please stock your stores with pants that do not show my underwear when I sit down?  I'm not asking for mom jeans.  I'm just asking for pants that do not gape open at the back when I bend at my waist.  I wear your size 2 and have a normally shaped body with a waist and everything.

I kinda bend at my waist pretty regularly.  If I wanted to show my underwear, I would wear no pants at all, thank you very much.

Low rise pants are really inappropriate for my pre-teen girls.  You perverted designers.  A bunch of pedophiles.

Here's an article from Slate Magazine in 2003.  2003!!!  This has been going on too long.

"Yet the real problem with extremely low-riding pants is that they're impractical. Sitting is difficult: If you can't find a chair with a closed back, you have to tie a shirt around your waist—always highly attractive—or risk scandalizing the room. If you drop something, or need to tie your shoe, abandon all hope; bending over with dignity is next to impossible. You must perfect the art of squatting, back straight, head up, as though preparing to curtsy. Low-riders also tend to slide down, requiring the wearer to hitch them up repeatedly. In their way, low-rider jeans bear a creepy similarity to Chinese foot-binding—they constrict a woman's action, rendering her ornamental. And like foot-binding, the jeans can have deleterious medical consequences. In 2001, the Canadian Medical Association Journal published a doctor's report stating that low-rise jeans can cause a condition called meralgia paresthetica, characterized by numbness or tingling in the thighs, by pinching a nerve located at the hip. Left untreated, the numbness can become permanent. Forget the question of style: This is a human rights issue."

And don't get me started on the accompanying muffin top phenomenon that results from this stupid trend.

Thank you for your consideration,

Frustrated and Angry Mom

Monday, November 5, 2012

Animal Jam Game Review: Addiction for Kids


This is my parent review of Animal Jam.

What is Animal Jam and How We Were Sucked Into It

We subscribed to National Geographic for Kids magazine to raise funds to build our school playground.  In it were advertisements for "Animal Jam," an online game with multiple stranger players, simple games like tic tac toe with rewards of jewellery, hats, clothing for your avatar, an animal.  Along the way your child is supposed to learn facts.  Now, this may be the true intention, but upon observing my child play, she did not learn much if anything except materialism.  She became obsessed with acquiring and possessing, and trading items with other players.

The child explores around the Animal Jam world taking part in games with players from all over the world.  Currently Animal Jam boasts SIX MILLION players, and counting.  I watched a YouTube presentation by one of the companies profiting from this phenomenon--Clark Stacey, CEO of Smart Bomb Interactive, called "Animal Jam: Why Chocolate Covered Broccoli Sucks But Zucchini Bread Doesn't."  In it, he explained the success of Animal Jam.  He boasted that the average Animal Jam user spends 75 minutes per session, saying this was evidence that his website was doing something right.

Is Animal Jam Safe for My Kids?

Yes, it was doing something "right."  Animal Jam is an MMORPG: a "massively multiplayer online role playing game."  Sure, the kids are playing with cute animal avatars instead of with overmuscular armoured men and women typical of other role playing games, but it is an MMORPG nonetheless.

The reason why Animal Jam is successful is twofold.  One, parents consider it safe.  Two, it is highly addictive.

When my kids first asked to play Animal Jam, I researched whether Animal Jam was safe.  I do not want my child interacting with sweaty naked fat old men masquerading as little innocent kids.  Parents consider it safe because it is a National Geographic creation and parents can monitor players' activities through the parent dashboard.  There are moderators.

I was leery of letting our kids play any video games as I consider them a waste of time when they could be spending their hours reading, doing creative activities, or physical activities instead.  While I was not at home, they had their first Animal Jam session and then they were hooked.

Animal Jam is Virtual Cocaine for the Under 10 Crowd

What makes Animal Jam "unsafe" is that is is addictive.  Clearly, MMORPGs are addictive.  A study of 100 university students showed disturbing data.  I love this study so much, I am going to quote big chunks from this article, "Are MMORPGs 'addictive?'" written by Dave Munger in June 2008, since I'm afraid the link will no longer work in the future:


They played the games on their own time, in a campus “game laboratory” (or in an arcade for the arcade group). The only requirement was that they play the game for at least an hour a week. The arcade group could play any of the games in the arcade; one group played Gauntlet: Dark Legacy on a PlayStation 2; one group played Diablo II on a computer, and the final group played the MMORPG Dark Age of Camelot. So did the type of game had any impact on how much the games were played? You bet it did — here are the results:



The MMORPG group spent significantly more time playing Dark Age of Camelot in the final week of play than any of the other groups spent playing their games — an average of 14.4 hours! Remember, these groups were randomly assigned, and there was no difference in game-playing time among groups at the start of the study. But even if the students spent more time with the MMORPG, that doesn’t mean they’re addicted to it. Were other aspects of their lives affected by this increase in game-playing? Yes, they were. Take a look at this graph:

Sleep quality was significantly worse in the MMORPG group than the other groups, and the participants said the game interfered with their academics (although their actual academic performance didn’t suffer compared to the other groups). Yet the MMORPG group was significantly more likely than the other groups to say they planned to continue playing the game after the study was complete.
So is this behavior addictive? Smyth doesn’t offer an assessment, but the fact that the MMORPG appears to be negatively impacting several areas of these students’ lives — and that they continue to play on despite this — suggest it might be. 

Ironically, this article is available on Science Blog, a website in partnership with National Geographic!  The dangers of MMORPGs have not been explored extensively as much attention has been focussed on the dangers of console or computer games.  This article, "The Reality of MMORPG Addiction" noted some tragic outcomes of this real addiction.  I am not suggesting that Animal Jam play will lead to suicide, but this is here to show the dangers of MMORPG addiction.  I also wonder whether I am priming my developing kids' brains for serious adult addictive behaviours later by allowing them to play this addictive game at such a young age.


...as MMORPGs continue to become more popular, the worry of games consuming a person’s life to the point that it can be classified as an addiction grows. There have already been several reports of people not only losing their jobs and neglecting their families, but even suffering serious health consequences due to excessive gaming habits.

The media aren’t short on horror stories about online game addictions: According to the BBC, a Korean man collapsed and died after playing Starcraft for more than 50 hours, stopping only for short periods of sleep and bathroom breaks. A 13-year-old boy committed suicide by jumping off a building to honor the heroes in an online game. A 3-month old baby starved to death, after her parents left the house to visit an Internet café and nurture their virtual child.

Addiction to online games, and especially addiction to MMORPGs, is no longer a joke, but a verifiable condition that has left a trail of bodies in its wake.

Update, April 14, 2013:  While responding to a commenter below, I researched whether computer time itself was problematic for young children.  I came across this article from the Huffington Post:


Roughly 1 in 10 children who play video games are at risk of becoming pathologically addicted to them, found a new study published in the journal Pediatrics.
That means for every classroom of 30 kids, three of them could develop a hardcore digital addiction that boosts the risk of depression, social phobia and poor school performance, the study found.
Over a two-year span, researchers from the U.S., Hong Kong and Singapore studied the video game habits of 3,000 Singaporean children from grades 3, 4, 7 and 8.
Kids who averaged 31 or more hours of gameplay a week were classified as pathological or "obsessive" gamers and were determined more likely to develop serious mental health issues.
Inclined to believe video game addiction is just a passing phase? WebMD reports that 84 percent of students who were considered addicts when the study began were still addicted two years later.
Still, such findings are preliminary. U.S. News reports:
Although pathological video gaming appears to share a number of characteristics with other addictive behaviors, such as pathological gambling, the researchers noted that "pathological gaming" is not yet an established psychological disorder.



Addiction Behaviours

In my household, I noted some interesting addictive behaviours particularly in my eight year old.  Yes, eight years old.  The target, according the aforementioned YouTube presentation, is the under 10 crowd.  A crowd with limited reasoning abilities, and, I daresay, little control over their impulses.

She began rising from her upstairs bed after my husband and I went downstairs (bedtime is 8:30 pm), to search for our tablet Playbooks in our bedroom to play Animal Jam into the night.  Then once we discovered this and locked the tablets when not in use, she started waking up before dawn to play Animal Jam on our desktop computer.  She had a pact with her older sister to wake each other up to play at night.  In the morning, I would find the lid closed when we had left it open.  So we started locking the desktop computer at night.

Since Animal Jam came into our lives, my youngest asks every day to play.  At first I would only allow her to play on weekends, after her homework was done.  My most recent attempt to control her time on the game involved an exchange of 1:1 for piano practice or 2:1 for reading, that is 2 hours of reading for one hour of Animal Jam.  This has worked in cutting down her time substantially.

I discovered that my kids will lie to cover up their clandestine Animal Jam play.  They will play Animal Jam to the exclusion of all other activities including eating.  They prefer it to watching a movie, going for a bicycle ride, going to Science World... They will arrange to meet up with their real life friends on Animal Jam after school.  They will spend hours discussing the items they covet, and how to obtain coveted items.

What Educational Aspect?

Since Animal Jam came into our lives, their creative activity has dropped.  They used to enjoy reading and drawing, but now every waking moment is dedicated to thinking about their next Animal Jam fix.  Well, at least this is true of my youngest.  My eldest still prefers reading to Animal Jam, but then again, she has moved out of the target age group recently.

Childhood is such a short time.  I hate to see it wasted for something of very limited and dubious educational value.  I've watched my kids play for extended periods of time, and they do not choose to view the educational material as they don't need to.  It is not part of the game--you need to click on an icon to read educational facts.  They'd rather be earning "gems" by playing games.  Clark Stacey, the presenter on YouTube, gave this advice to other developers at the Casual Connect convention in Seattle: "The key to our recipe is... don't try to educate kids through game play."  He claims to spark their curiosity, but I didn't see any evidence of that, personally.

Animal Jam School of Hard Knocks: A Place to Learn Where to Lie, Cheat, and Steal

Although I have limited their time to no more than one hour a day, it is never enough.

Parents, save yourself while you can and don't let them play Animal Jam in the first place.  You have been warned.  You'll get an amazing babysitter that is "safe" but you will pay a price.  The most troubling aspect is the dishonesty of my children, lying to me to get their fix.  I feel that I've failed as a parent since their morality is my biggest concern, bigger than academic achievement.

The game corrupts them to become materialistic.  In our TV free household, this our main source of corruption.  The kids have been asking me regularly to become "members" to get special items.  So I have to spend real dollars on membership to get these fake prizes.  No thank you.  We've fallen deep enough into the pit.

The worst aspect is that this game centres on acquiring rare items.  What happens is that savvy kids trick other naive kids into lopsided trades to get rare items.  A great life lesson, right?  I watched as another player followed my child's avatar around and asked SIX TIMES to trade for an item she had, offering a crappy item in return.  This went on for a very long time, until my daughter escaped to another room, and she ran when she got there to avoid the other player.

Apparently, Animal Jam is quite profitable.  According to the YouTube video presenter, they are currently beating their projections--"lifetime value" of each subscriber is $48, retention of each of these children is "more than six months", with play sessions of 75 minutes *on average*!  One weekend, I allowed my kids to play without limitation on time, and they certainly proved to me that if I do not limit them, they will play all day long.

And so, after discovering the link between MMORPGs and addiction, this is the end of Animal Jam for this family.  I will still offer a video game, not sure what I can replace cocaine with, but I will have to find something less addictive to wean them off.  I do not appreciate National Geographic marketing this abomination targeting the under 10 crowd.  Something is morally repulsive about that.  I have yet to receive any requests for "further exploration" on animal or conservation topics from my kids' curiosity piqued by this game.

I think I'll skip the playground fundraising magazine subscriptions next time.

(And apologies to you if you are a sweaty fat naked old man.  Not that there's anything wrong with that, being a sweaty fat naked old man.)

And in conclusion... a real life example of the Animal Jam School of Hard Knocks

December 21, 2012 Update:  My daughter is home from school with a fever and she relayed the following sad tale to me.  She shared her Animal Jam password with another player who she trusted and that player stole her pink heart necklace, which is an item which is very difficult to obtain.  She had traded her Freedom Hat for it, which was also a coveted item.  This was a hard lesson for her, about trust being violated, and about thieves and dishonesty.  I also took this opportunity to teach her to never give her password away.  Unfortunately, I also told her not to trust strangers.

I have written to the Animal Jam staff and I will post their response here.  May I again express my disgust for this "game"?  I have already limited to her playing to maybe once a week for short time periods, but she is still asking to play on a regular basis.  She went into a frenzy when she found out her sister was able to play Animal Jam at a friend's house.

December 21, 2012: My email inquiry resulted in the following response, which I will summarize as "Too bad, so sad.  Next time don't give out your password."  Here is the actual response, with the actual answer highlighted among the gobbledygook:

Customer Service 8, Dec 21 16:43 (MST):
Hello,
Thank you for contacting Animal Jam Support Headquarters.
We truly understand your frustration and are sorry to hear about the account issues your child encountered. We want to assure you that it is impossible to gain access to an Animal Jam account via illegal access, we have countless security measures in place. All passwords in Animal Jam as well as payment information is protected by 256-bit encryption, which is the highest AES (Advanced Encryption Status) available. There are 3 ways an account can be compromised:
-The password is shared either in real life or in game
-The "remember me" and/or "remember my password" option is selected on a computer
-The password is simply easy to guess or figure out
If you or your child feel your accounts have been compromised, the first thing you should do is reset all your account passwords. This can be done from your Parent Dashboard or via the main page at
http://www.animaljam.com/
Be sure to select account passwords that will be easy for you remember, but hard for someone else to guess. When creating a new password for your child's account, we recommend choosing one consisting of both letters and numbers that is unrelated to your child's real name or user name. We suggest these guidelines to ensure that the account remains as secure as possible.
For more detailed information on how to change your child's password, click here:
http://help.animaljam.com/entries/20112706.
We want to assure you once again that Animal Jam uses only the highest security measures available to protect its users and product. We truly appreciate you taking the time to let us know about this incident. Unfortunately, we cannot replace any lost or traded items at this time and apologize for any inconvenience this may cause, if a Jammer is found to be breaking the Animal Jam rules, a moderator will take swift and appropriate action on their account. Additionally, remember to NEVER share passwords.
Thank you for taking the time to report this issue to us we will be sure to update you if there is anything more we can do for you.
Sincerely,
Animal Jam HQ

And my daughter's response to all this:  "I trusted her!"  Welcome to the real and brutal world, brought to you by National Geographic.

Update, April 14, 2013:  We've cut out Animal Jam completely.  Things are back to normal for my 8 year old, and life is good for me as a parent as well!  She is currently reading Catching Fire and was in the backyard this week practising with her bow and arrow, which she made herself.  Right now she is drawing a comic strip, and is back to her art work.  She is also playing the piano to accompany her violin playing sister... for fun.  She is in the process of writing a book, based on Animal Jam characters!  Not sure how much of this is from having a TV free or an AJ free environment, though...

My 8 year old niece was exposed to AJ at our home, when she was visiting her cousins.  Before the introduction, I told the kids no, and asked my brother-in-law if it was all right, telling him about our problems with addiction.  He basically blew me off, saying that his daughter would never have any interest in the computer.  A few weeks later, he confessed to me that he is now having problems as she is always asking to go on AJ.  He is a brave person to admit this to me.

Update, May 25, 2014:  I've finally decided to close the comments section.

I still continue to be be surprised by the number of children who take the time to write in, recounting their bad experiences.  There are also a few children who write in "Animal Jam is good!" and there was even one who complained that parents should not control what their children play.

I've also continued to receive posts from adults, most of whom are supportive.  I've also received two angry letters, from adults who do not like me suggesting that the literacy of children is in any way impacted by video game time, with not a shred of evidence offered, just spewing vitriol in personal attacks.  This is an opinion blog, like any other.  I am not going to let them use me as a punching bag to make them feel better about their own choices.  If anything, it smacks of insecurity.

I wrote this particular article as a service to other parents, and their children, to save everyone from the same type of agony I've gone through.  To those angry, insulting parents:  If all you can see is a criticism of your own parenting style, you should think about why you are so angry.  If you feel like you've made all the right choices, then you should be secure enough to ignore my comments as someone who has no idea what she's talking about.  May you find peace.

Update, October 5, 2015

I should really have a new subheading so here it is.

The Animal Jam School of Sex

Many of the commenters have alerted me to the sexual nature of many of the conversations on Animal Jam. Only now has this problem been picked up the mainstream media. Here is a television video explaining how Animal Jam is a playground for sexual predators and where the avatars are used to simulate sex acts, using code words such as "pencil", "stick", "bar", and the like because explicit words are banned from use.

Here is the accompanying article from WNCN TV, in case it gets pulled later:

RIVERVIEW, Fla. (WFLA) – In the game “Animal Jam,” you create an animal avatar in a virtual jungle and talk to other players. But Dawn Allen, of Riverview, believes some players in the game go too far with their graphic, sexually-charged conversations, using code words to avoid detection.“There are filters on there. But still, unless you’re actually saying sex it’s not gonna catch it,” Allen said.
For instance, one avatar says, “He pulls his pencil out.” Another one says he takes off a bar – instead of bra. One says they “start snogging again.”
Animals jump up and down in simulated sex acts.
The game creators do have safeguards in place. Moderators try to catch inappropriate talk. News Channel 8 spotted a pop-up window noting inappropriate language and another banning a user for a day.
But Dawn Allen said kids work around all that. “You can click on that and make the avatar hump and have sex online and let your child watch it,” she said.
Allen is not letting her daughter play Animal Jam anymore and she’d like to see the game pulled. “I’m angry. I am angry because there’s a lot of children out there,” she said.
And, as always, the comments section is filled with child Animal Jam users defending the game. "The mom is acting like jumping is bad WTH" comments one of them. It looks like nobody is going to shut down this game, so it is up to parents to monitor their children.

UPDATE October 11, 2016: Four years later and I am still struggling with video game addiction in my household. My warning is as strong as ever: Animal Jam is a gateway drug for video game addiction. My husband has finally stopped parroting the phrase "everything in moderation" and finally agrees with me that we need to stop video game play entirely to break the addiction cycle.

A newer article on how video game addiction ruins lives is here.

 Dr. Douglas Gentile, one of the world's leading experts on adolescent media addiction, believes that you can measure video game dependency the same way you measure other psychological conditions. Experts combine cues from gambling addicts and substance abusers to diagnose destructive gamers. The disorder even manifests in addiction signifiers such as tolerance, withdrawal, a loss of control, and harm to social or academic pursuits. But Gentile understands the skeptics. He began his research on media addiction in 1999 "largely trying to show that it was wrong."
"I was absolutely sure that video game addiction couldn't be a real thing," he said. Instead, he was converted and is now passionate about attracting attention to pathological gaming.
 Update: February 14, 2017

Media Catching On

CBS's WNCN wrote a short story about the possibility of child predators on Animal Jam.

In the game “Animal Jam,” you create an animal avatar in a virtual jungle and talk to other players. But Dawn Allen, of Riverview, believes some players in the game go too far with their graphic, sexually-charged conversations, using code words to avoid detection.
“There are filters on there. But still, unless you’re actually saying sex it’s not gonna catch it,” Allen said.
For instance, one avatar says, “He pulls his pencil out.” Another one says he takes off a bar – instead of bra. One says they “start snogging again.”
Animals jump up and down in simulated sex acts.
The game creators do have safeguards in place. Moderators try to catch inappropriate talk. News Channel 8 spotted a pop-up window noting inappropriate language and another banning a user for a day.
But Dawn Allen said kids work around all that. “You can click on that and make the avatar hump and have sex online and let your child watch it,” she said.
Allen is not letting her daughter play Animal Jam anymore and she’d like to see the game pulled. “I’m angry. I am angry because there’s a lot of children out there,” she said.

Tuesday, October 9, 2012

Travelocity Virgin Blues

  This is the hotel where I am *not* staying next year.

Being the Obsessive Researching Mommy, I researched and booked a hotel in Hawaii some nine months in advance.  For the first time, I used Travelocity.com.

Now, I have been consulting Travelocity for years, using them for price comparison searches.  Finally, I was giving back (and enjoying the sale priced room)...

Yesterday I decided to extend our stay by three days, so I looked on the hotel website.  I found the following message, and my stomach dropped.


Important Announcement to Our Customers and Hotel Guests
We have been notified by Kamehameha Schools and its for-profit subsidiary KBH, Inc., the owner of Keauhou Beach Resort, that it will close the hotel on October 31, 2012. The decision is strictly a business decision by the owner based on its long-range plans for the property. Outrigger is committed to a smooth transition and to maintaining service levels for all guests until operations cease on October 31. For questions about individual bookings, please contact
Outrigger Reservations at 1-800-688-7444 or reservations@outrigger.com

I called the number listed for Outrigger.  The operator told me that they contacted all of those who booked directly with them regarding the closing, and offered alternate accommodations.  If I had made the deadline of contacting them by September 30, 4 days previously, I could have stayed at the Sheraton Keauhou or the Marriott King Kamehameha Kona Hotel at the same rate I paid originally.  Sadly, because I booked with Travelocity, I did not receive a phone call.  Or an email.  In fact, it was entirely possible that I would have shown up in Hawaii with my party of small children and seniors and seen the "Closed" sign on the hotel, if the hotel wasn't just a pile of rubble by then... Oh, the horror!

The horror only continued.

My call to Travelocity resulted in my speaking to a series of operators with heavily accented English, Indian English, in fact.  I had to keep asking the operators to repeat what they said because I had trouble understanding them.  I can understand Cockney English, but sometimes Indian English escapes me.  The call centre is located in India, and the operators were quite eager to cancel my reservation.  I insisted that they NOT cancel my reservation until I had a new reservation in hand, fearing a purging of electronic records, or someone telling me that well, I *had* a reservation but I don't anymore so they can't help me.  The operator could not understand this and kept saying he would cancel my reservation. I had to tell him five times not to do so.  It was as if he could not understand anything I was saying.

Note to business owners: please do not outsource your call centre to India.  This results in frustrated customers.  Frustration because we cannot communicate with your call centre operators.  I feel that a company that places its trust in a call centre outside the country does not care about customer service.  The consequence of saving money by outsourcing is resulting in this... I will never use Travelocity again and I will recommend that others avoid it.  If things go wrong, I do not want to bang up again a brick wall.  Over and over again.

As to what I was hoping for?  I wanted Travelocity to intervene on my behalf, to ask the substitute hotel Marriott or Sheraton to match the rate, and to make a new reservation at that rate.  Unfortunately, the operator did not understand what I was asking, and ask that I call back from Monday to Friday to the original hotel itself.  He said they would have a list of reservations.  Like a robot, he kept offering to cancel my reservation.  I kept telling him not to, and he kept offering to cancel the reservation.  Three times.  He did not know, but I already tried the hotel directly myself and they had bounced me to Travelocity when they could not find my name.

Outrigger, for its part, was slightly more helpful.  The third of three operators I spoke to made an effort to call two hotels which offered to honour my reservation at the same rate: the Marriott and the Sheraton inside managers were not able to extend the offer.  The Outrigger operator said that Travelocity is supposed to be helping me with my relocation, since they are the one holding my money.  She told me that when I contact the call centre, to talk to a supervisor who I can understand (and who can understand my English).  I should insist that I need to talk to a supervisor now who can help me with this in the U.S.  So, I followed her instructions and spoke to Melvin at the call centre, who forwarded me to Elatra in Pennsylvania.

Elatra was fluent in English, but she was unable to help me with a booking at the Marriott or Sheraton at a reduced rate.  The rates she could access were exactly the same rates I could receive if I booked myself online.

I found myself ranting to her about how I had used Travelocity as a comparison tool over the years, but never booked with them.  The first time I booked with Travelocity (out of guilt) and what happens... what a horrendous experience.  If I had booked with the Outrigger directly at the same rates offered by Travelocity, I would not have wasted hours of my time over the past few days.  I would be staying at the Sheraton or Marriott.  The Marriott inside reservations person, Tracey, seemed that she sincerely wanted to help, but since my name did not appear on a list of existing reservations sent to them from the Outrigger Keauhou, she could not apply the discounted rate.

Bottom line:  Don't book with a third party travel service provider like Travelocity.  If you can, book directly with the hotel and this kind of crap won't ruin your planning.











Wednesday, June 27, 2012

Yellow Face: Still Alive and Well



Today my daughter viewed a YouTube video at school, shown to her by her classmate. It was Miss Swan of MadTV, shown at a McDonald's (renamed "McRonald's") drive through. The first thing I noticed was the thick Asian imitation accent. This character is portrayed by Alex Borstein, a Caucasian actress.  I had never seen or heard of this character.

In the skit, "Miss Swan" irritates the drive through Manager by failing to understand what he is saying, and failing to speak or understand English well enough to place her order. In the end of the skit, she receives free burgers from the irritated manager, and she reveals that she does this all the time to get free food.

This was an ancient clip, from the year 2000. Guy Aoki, President of the Media Action Network for Asian Americans (MANAA), wrote a complaint, asking the Fox Network to ditch the character. The network did not, but said they would "fix" the character in a year. The original name of "Miss Kwan" was changed to "Miss Swan" and they lightened up on the makeup, but the page boy standard black China Doll bob haircut remained, along with the pseudo Asian accent.

In her defence, Alex Borstein claimed that the idea for the character was from her 85 year old immigrant grandmother, who would pull the same type of stunts as suited her to her advantage. She believes that by explaining the origin of the character, that she has done no wrong. I couldn't believe the inadequacy of her response, given that any observer would conclude immediately as to the possible ethnicity of the character--come on! Look at the picture above: Isn't she wearing a Chinese style collared shirt? What a lie, pretending that the character has nothing to do with Asian stereotypes. I love her response: "For starters, I would like to let it be known that the author of the article has never contacted me or, so far as I know, made any attempts to do so. He has never asked me a single question as to the origin of this character. So, in an effort to correct his misconceptions, let me ask and answer them myself." Do you really need to contact Ms. Borstein to find out whether she *intended* to be racist, when the main question is whether an outside observer would be characterize Miss Swan as being Asian?

Happy to say, it seems she was on MadTV only until 2002. I read somewhere else that a movie was in the works. Let me hazard to guess that she never received funding for her brilliant and original (not!) movie idea. Making fun of different ethnicities was very popular in 1960s films. I should know, because those portrayals mortified me when I was growing up in Canada. I would cringe at Peter Sellers, Peter Ustinov, Charlie Chan and Mickey Rooney in yellow face, or at countless cartoon characters of stupid Asians with buck teeth, bowing, bowing, bowing...

Here's Mickey Rooney, looking oh so "Asian" in 1961's Breakfast at Tiffany's.



It repulses me to further promote this character or Ms. Borstein in any way, so I do not provide a link to the YouTube clips in question. They're easy enough to Google.

This provided fodder for today's lesson to my kids: what is stereotyping and racism. What is repulsive and ignorant.

Asian Canadians and Asian Americans are an anomaly: Hispanics and Blacks are protected groups, and it is not acceptable to don black face nowadays or pull racist humour on them. But for Asian North Americans, it is open season. Note Asian American NBA player Jeremy Lin, and the controversy with the firing of the ESPN writer, headlining an article "Chink in the Armour." That writer also claimed that he intended no racism. Sure, I really believe he had no intention, and that's what counts, doesn't it, intention? Ridiculous. Many wrote in supporting the comment, with the most popular argument being that Asian Americans needed to get a sense of humour. Likewise, the Miss Swan supporters believe that folks like the MANAA are just silly. She writes: "If he believes my nutty little character on a late-night sketch comedy show is a depiction of him and his "people," then, as Ms. Swan would say, "He needs to take a chill pill!" Nice.

Recently the campaign "Remember Vincent Chin" made its rounds on Facebook. In 1982, Vincent Chin, a Chinese American, was having a bachelor party at a strip club but got into a fight with some auto plant workers who said "It's because of you little motherf*kers that we're out of work!" referring to U.S. auto manufacturing jobs being lost to Japan, despite the fact that Chin was not Japanese. He was beaten to death by a Chrysler plant superintendent and his stepson, who hunted him down for 30 minutes after Chin's party was thrown out of the strip club and found Chin at McDonald's.

"They served no jail time, were given three years probation, fined $3,000 and ordered to pay $780 in court costs. In a response letter to protests from American Citizens for Justice, Kaufman said, "These weren't the kind of men you send to jail... You don't make the punishment fit the crime; you make the punishment fit the criminal." Chin's mother, Lily Chin, stated: "What kind of law is this? What kind of justice? This happened because my son is Chinese. If two Chinese killed a white person, they must go to jail, maybe for their whole lives... Something is wrong with this country."

The comments on the YouTube videos of Miss Swan were nearly 100% supportive of the skits. As long as there are people like Ms. Borstein, and supporters and fans, we will never be respected as equals.

Photo from SodaHead, probably Copyright by MadTV of Fox network. No violation of copyright laws intended. Ha! Because it's intention that counts.

Also, see the two letters written here with eloquent brief responses to the Miss Swan character.


In "Fox's Satiric Little Secret Finds a Growing Audience" (by William Keck, Feb. 24), "Mad TV's" Debra Wilson says that "the Asian community is taking themselves much too seriously" when they complain about Alex Borstein's Ms. Swan character. Here's an open letter to Wilson:
You are an African American performer making fun of African American characters. Cool. That's fine. Whatever. But Borstein is a white performer who dons Asian makeup and makes fun of Asians with an obnoxious nail salon-worker character (check the history of the character, she started out as "Ms. Kwan").
Asian Americans have teamed up with African Americans, Latinos and Native Americans to help get more people of color on prime-time TV. African Americans have benefited greatly from this, Asians hardly at all.
We're angry because not only are we barely visible on TV, when some white actress creates an annoying Asian character based on a lousy stereotype, the African American producer refuses to take her off the air, and we feel dissed and disenfranchised.
KEN NARASAKI
Venice

For decades (if not centuries), white performers have been dressing up as Asians to mock the way that Asian people look and talk (such as Mickey Rooney in "Breakfast at Tiffany's" and Jerry Lewis in "Hardly Working"). Ms. Swan is in this same, tired tradition. I see nothing cutting-edge about this kind of race-based humor.
ROBERT PAYNE
Studio City
An excellent history of Yellowface in Hollywood is here, at Racebending.com.

If you would like to do more reading about Jeremy Lin, this excellent article from Devin Gordon of GQ exposes some disturbing questions about race and the failure of the New York Knicks to sign him:


"The moment I knew for certain that the Knicks were done with Jeremy Lin was on Sunday, July 15, when Carmelo Anthony publicly called Lin's offer from the Houston Rockets "ridiculous." At that point, the Knicks were still saying their minds weren't made up, and maybe that was true—maybe they were only 99 percent sure. Even still, Melo's remark was like an X-ray of his psyche, and, because Melo is the only person other than owner Jim Dolan who really matters in the Knicks organization, it was a glimpse into what the entire franchise thinks about Lin.
What's relevant here is not whether Melo was right or not about Lin's contract. Plenty of NBA players surely agree with him. What's relevant is that he said it out loud. Bad-mouthing another player's deal is a serious breach of the unwritten code among pro athletes, which is why it happens so rarely, no matter how many stupid deals get handed out, no matter how many franchises are crippled by bad contracts, no matter how many superstars find their paths to a title blocked by the bonehead decisions of their teams' front offices. It's also why, conversely, players almost always praise each others' deals in public, and offer congratulations – we've all seen the tweets – for getting every penny that the market could generate. It's a fraternity.
Apparently, to Melo, Jeremy Lin is not in the fraternity. Or at least, Lin's place in it is dubious enough that he has not earned the omerta that every other player gets. Anybody wanna try to convince me it has zero to do with Lin being Asian-American? Because, and let's cut to the quick, Carmelo Anthony never ever would've made that remark about a black NBA player's contract, and I doubt that he ever would've said it about a white player's, either. If Melo thought that Lin was being wildly overpaid but still, fundamentally, belonged in the club, he would've kept his mouth shut. He didn't because he doesn't."

Read More http://www.gq.com/blogs/the-q/2012/07/the-jeremy-lin-debate-no-one-wants-to-have.html#ixzz21B6YRuco 



Thursday, April 5, 2012

Beware Brokerage Fees on eBay

For a show I'm in I had to purchase a pair of camouflage pants.  I was thrilled to find a pair in Hong Kong.  It was only $20, and shipping was listed as "Standard International Flat Rate Postage: AU $9.99."



The pants arrived quickly, but two weeks after, I received an invoice from FedEx for $17.77!!!  This bill was for duty of $3.68, Harmonized Sales Tax (HST) of $2.89, and an "Advancement Fee" of $10.00 plus HST on the Advancement Fee!  This increased the price paid on my pants from the expected $36.56 to $47.76.  That is a 30% increase in the price.

Now, how does "standard international flat rate postage" translate to using Fedex to ship something?

Now, I'm not the only person steamed about this Advancement Fee and lack of consent for using FedEx to ship my things.  Luckily for me, other Canadians were steamed up enough about this to start a Class Action lawsuit against UPS and FedEx for exorbitant brokerage fees.  You can find the warning for this in the "eBay Canada Guide" only if you're looking for it, here.

I was right about to join Merchant Law Group's class action lawsuit to avenge this outrageousness when I decided to pick up the telephone and speak to FedEx, who probably has some awareness of the lawsuit.  I informed the agent at FedEx that I had no contractual relationship with FedEx and did not request the use of FedEx with the eBay seller.  The agent gave up without a fight and offered to waive the $10.00 fee and tax on that fee as a one time only thing.  That was when I asked her to waive it on another bill from FedEx that I received 10 days later for the same type of purchase from a different eBay seller.  There was simply no time for me to react to the previous problematic purchase by the time I bought another item.  She did that as well.

So... if you buy anything on eBay, make sure you specify that the sender is not permitted to use a courier without your consent.





Monday, April 2, 2012

The Lorax, Oilsands, and SUVs

On Sunday we made the trip to the local stadiumplex to see Dr. Seuss' "The Lorax."  I'd been alerted by one of my friends that the Lorax had been used to flog Mazda SUVs as being "truffula tree friendly", likely causing Dr. Seuss to spin in his grave.  The Mazda SUV is a gas powered vehicle, not an electric or even a hybrid vehicle, and it...  is... an... ***SUV!!!***



And most recently, the Lorax was used to promote Mazda SUVs in visits to elementary schools, with $1000 going to participating schools.  The kids are asked to convince their parents to take them for a test drive of the flogged car so that $25 will be donated by Mazda to the National Education Association.

While waiting for the movie to begin, the pre-show included a piece on Canadian innovation.  A series of vignettes of famous Canadian inventions were shown, including, WHAT THE?  Extraction technology for oilsands!!!  To promote the company which develops the extraction technology!  The Once-ler lives again, a greedy industrialist.

And finally, I wondered what happens to the 3D glasses after we throw them in the recycling bin?  Well, wonder no more.  There are various fates for the glasses.  It turns out that industry leader Real 3D  transports the glasses to a facility in Los Angeles, where the glasses are washed and checked for damage before re-packaging them in plastic.  It might not be a bad idea to keep your 3D glasses--the person taking tickets told me to.  Then I can use the glasses at the next 3D show I see and it won't have to take a vacation to Disneyland before it makes it back to anyone's face.  Real 3D was originally disposable, and recycling finally began in 2008.








Tuesday, November 8, 2011

Planned Obsolescence

From Wiki: "In industrial design is a policy of deliberately planning or designing a product with a limited useful life, so it will become obsolete or nonfunctional after a certain period of time."

And so, the Acu-Life Ear Wax Removal Syringe from Health Enterprises Inc., with its "patented doctor design", has been thoughtfully made fragile. Well, designing doctor, I say to you: "First, do no harm!" That is your Hippocratic oath. By designing such a piece of crap, you are doing harm to the environment.

And now, please don't ask me why I would need to buy an ear wax removal syringe when ear wax moves out of the ear canal naturally without external aids... Let's just say my kids complain and I thought it would be kind of cool to use a syringe like they have in a physician's office.)

Behold the broken product, which lasted a good 10 minutes before unceremoniously breaking in two.

I then researched why the plunger was designed this way, not a straight continuous piece, but two pieces tapering in the middle to a small point of contact. It seems that the plunger in some syringes is designed to be breakable, so that they are limited to one use only. There are multiple risks involved in re-using a needle:

The tip of a reused needle can be weakened to the point where it breaks off and gets stuck under your skin. From BD's site (which manufacturers needles, clearly they are not objective):

"A reused needle doesn't inject as easily or as cleanly as a new one and can cause pain, bleeding, and bruising.

Studies have shown that there's a link between needle reuse and the appearance of lumps of fatty tissue that can form at an injection site (lipodystrophy).

BD's thin, fine, high quality needles are designed to be used one time only. These are photographs showing the type of damage that can occur with needle reuse.*"

But in this case, there is NO problem with needle re-use. There is no needle on the ear wax removal syringe. The syringe is simply an ordinary syringe with a Luer Lock (screw on) tip, with a patented blue plastic attachment that directs the water spray.

I wrote to Health Enterprises and received an offer for a replacement the very next day. The replacement was also promptly mailed to me (but it still had the breakable plunger). Excellent customer service, and essentially, the company has made nothing on the sale. Which leads to my feeling guilty for posting this.

However, I have the best solution which still allows Health Enterprises to make a profit. You should still buy the product: it works very well, and it is safe enough for my kids to use it unsupervised. After some research of options for ear wax removal on the market, I chose this based on reviews. After purchasing, go to any pharmacy and purchase a 60 cc Luer Lock syringe for about $1.60 CAD to swap out with the original 20 cc syringe when the original breaks (as it will). Functionally, it is superior, as you find that you will quickly run out of water when you use the 10cc model. It is the special tip which is what you are paying your $5 toward, not the ordinary syringe. And, if you're fortunate or gentle enough that the syringe never breaks, then everyone is happy.

Below, a picture of the original packaging (top), the original syringe 20 cc (middle), and my souped up gigantic 60 cc syringe with the original tip attached (below).